80:20 Blog

This section contains the categories for the 80:20 Performance Solutions Ltd Blog.

Non Verbal Communication Skills

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In 1971 Albert Mehrabian conducted a study in non-verbal communication. The results of his study have been generalised into the a rule that states communication is delivered and understood in the following way:

  • 7% through verbal content
  • 38% through tonal content
  • 55% through facial expression and body language

This is actually a gross generalisation of what Mehrabian was concluding. He studied contexts in which people were portraying liking and understanding. The above statistics are a general reflection of what happens when poeple are displaying their liking for something or when they are confused.

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The Macho Test

Sunday, 28 March 2010 18:56

by Shelle Rose Charvet

One of the most irritating aspects of day-to-day communication is trying to convince someone who takes a Macho attitude. Women are often dismayed to find that while amongst ourselves we can build on and critique each other’s ideas, it is sometimes much more difficult to do this when male colleagues are involved. And sometimes even women become Macho!

When a person is running a Macho Pattern, they operate as if they believe the following:
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How To Live A Happy Life Using New Code NLP

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Sunday, 28 March 2010 18:29

by PeterSalisbury, Training Director, Peter Salisbury and Associates

Have you noticed there are more and more books being released each year with promises of how to be happy and contented?

On face value it would appear there is a desperate search for happiness taking place and it is a very elusive commodity.That’s not that surprising when you see how people go about looking for happiness. Lets just define what does Happiness mean?

How do people tend to approach the happiness issue?
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Why Interviews Don't Work

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Sunday, 27 September 2009 22:37

by Toby Poulsom MSc, Principal Consultant 80:20 Performance Solutions Ltd 

Companies often find the recruitment process quite difficult. I've been advising companies of all sizes about their recruitment strategy for over a decade. Although a problem of finding sufficient suitable candidates to interview and compare is common, even when there are good candidates available decision making is often still problematic.

The issue is about getting beyond a vague sense of general satisfaction and to the point of total conviction. Actually knowing that a good decision has been made. The fact is to reach true conviction about a decision typically requires evidence, guess work doesn't do it. The problem is that interviews simply don't generate the type of evidence people need.
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  • Toby delivers an all round professional service with passion and enthusaism. He has extensive knowledge of NLP that he expertly translates to ensure understanding from both our clients and colleagues.


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