Case Studies

The table below contains links to some case studies of our work. The table rows can be filtered using the drop down lists and free text search. For example to show the case studies that involved motivational and behavioural profiling select 'yes' in the drop down in the 'Profiling' column. Those cases that didn't involve profiling will be filtered out.

The titles are links to the actual case study which contains a little more information about the client, the course of action and the results.

2011 is our seventh year of business and in that time we've worked on some diverse and fascinating projects. The cases below represent a simple cross section of what we do. For additional details on these cases or other types of work we've conducted please feel welcome to contact us directly by telephone on 0845 6025966 or using the Contact Form.

#	Sector	Title	Introduction	Coaching	Training	Profiling	Consulting
1	Science & Technology	Director Development - Leadership Skills	A new Director is appointed to a role which requires a steep learning curve and the ability to make important decisions confidently. The client organisation recognised that the new Director lacked confidence in his own ability and that this doubt was beginning to affect his credibility, an essential asset to any leader.	Yes	No	No	Yes
2	Legal	Conflict Resolution - Partnership Dispute	A firm of solicitors with a newly devised partnership structure were experiencing conflict between the three partners. Communication had broken down and this was beginning to impact on the quality of their work. A resolution that was satisfactory to all three partners needed to be found as·a matter of urgency.	Yes	No	Yes	Yes
3	Science & Technology	Conflict Resolution - Board of Directors	Following dismissal of a senior director it transpired that the dismissed director was involved in a personal relationship with the owner of the company. Having exercised what she perceived as sound professional judgement, the Head of HR found herself in a difficult and potentially damaging disagreement with the owner of the company.	Yes	No	No	Yes
4	Private Client	Public Speaking Skills And Confidence	Whilst competing for one of very few training spaces on a commercial pilots training scheme a pilot is told he needs to resit his group assessment with a dramatic improvement in his public speaking if he is to stand a chance of passing. With the resit one month away a quick solution is required.	Yes	No	No	No
5	Healthcare	Public Speaking - Overcoming Anxiety	A departmental manager had her confidence undermined during a presentation and finds that she subsequently developed a fear of public speaking. With more presentations around the corner a fast resolution is needed.	Yes	No	No	No
6	Business Services	Marketing - Review Of Clients And Strategy	A business to business services organisation had grown steadily for the first three years whilst the company was new but had plateaued in the fourth year. With no marketing strategy to speak of the owners wanted a cost effective plan that would re-ignite growth and could be implemented quickly.	Yes	No	Yes	Yes
7	Engineering	Marketing And Sales - Improving Customer Engagement	An engineering service company wanted to ensure that their marketing approach was attracting as many business leads as possible and that they were engaging each of their customers in a manner that maximised conversion of leads and penetration of accounts.	No	No	Yes	Yes
8	Manufacturing	Business Growth - Management Restructure	A manufacturing and retail organisation made an initial enquiry regarding training services. During a consultation it became apparent that training was not the real need, in fact there were some issues with their management structure that needing sorting out if the company was to have a chance of growing.	Yes	No	Yes	Yes
9	Healthcare	Marketing And Quality Processes - Business Start Up	A start up organisation in the legislated care sector of the recruitment industry. The business had two owner managers, both with extensive experience in the care sector but little or no experience in setting up and running a business.	Yes	No	No	Yes
10	Science & Technology	Profiling For Recruitment - Adding Objectivity	A Research and Development company was struggling to identify who to recruit for a key role within the business. Having interviewed over 40 applicants over a 2 year period the issue was not in identifying candidates it was in knowing what they were looking for and, perhaps more importantly, how to know at interview they had found the right fit.	No	No	Yes	Yes
11	Business Services	Profiling Sales Skills To Create 'Models Of Excellence' For Success	A company who recruited sales professionals in 'bulk' every year was interested in establishing if there was a way to predict who would turn out to be a star performer and who wouldn't. On paper the qualifications that people offered would not help determine how effective they would be in the field selling.	No	No	Yes	Yes
12	Science & Technology	Director Development - Solving 'Aberrant Behaviour'	A research based organisation was operating in a field where the legislation has to be written, and sometimes in light of research results re-written, as the products are developed. The head of one of the departments appeared to be generating unnecessary obstacles and hoops for the company to jump through in order to get it's products to market. The behaviour was deemed "inexplicable" by the CEO of the organisation.	No	No	Yes	Yes
13	Healthcare	Communication Skills - Recognising Non-Verbals For Healthcare Service Providers	A department of the NHS responsible for provision of services to both other NHS departments and members of the general public wanted to ensure that staff were better equipped to manage relationships with service users. Non-verbal communications kills are an important part of communication in general but also in developing and managing effective rapport - a cornerstone of any relationship.	No	Yes	No	No
14	Science & Technology	Profiling Skills - Understanding Motivation And Behaviour	Having introduced an organisation to the use of the LAB Profile for a number of applications including diagnosing behavioural problems, coaching and assessment, the company decided they would like to learn to conduct profiling themselves for the purposes of enhancing their selection methods in the recruitment process.	Yes	Yes	No	No
15	Finance	Communication Skills For Technical Specialists	A company with a range of very technical financial service products were finding that communication between sales teams and non sales departments was inadequate. Customers were therefore not being given accurate descriptions of products. A means of enhancing interdepartmental communication was required.	No	Yes	No	No
16	Finance	Director Development - Career Decision Making	A Senior Director in a large firm of accountants was having difficulty deciding on whether to make a career move or not. Already most of the way through an extensive interview process with an Investment Bank he needed to make a decision quickly as an offer was almost a certainty.	Yes	No	Yes	No

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