Testimonials

Science, Engineering & Technical

I first made Toby’s acquaintance professionally about seven years ago and from the outset found him to be extremely reliable with a very honest, straightforward approach to dealing with his clients. His knowledge and expertise have been invaluable to me over the years and we have worked together closely on many occasions.

Our business relationship has developed so that I always know I can approach him for advice and support on any number of issues and that his consultative style will enable him to truly understand what is needed and offer bespoke and intelligent solutions to address those issues.

I admire his integrity and flexibility, always putting the needs of his clients first, believing that the client relationship is paramount. This is also reflected in his very competitive fee structure. It has been great working with Toby and I trust him completely, knowing that he will always do whatever it takes.

Amanda Longden, Head of HR, Manchester

Food Industry

I have utilised the services of 80:20 Performance Solutions numerous occassions over the past 10 years, in a variety of professional capacities. In each instance Toby has provided me with intelligent solutions that were tailored to the situation and environment. He quickly grasps the essence of the problem at hand and has always provided me with sound advice including invaluable open and honest feedback.

I have found working with Toby enjoyable, informative and beneficial for the companies I have been representing as well as for myself on a personal level.

I would not hesitate to recommend Toby to others as he has always put providing good effective solutions ahead of any other considerations and these days that’s a rare thing to find.

Melindee Hastie, Technical Manager, Berkshire 

Financial

Toby has repeatedly demonstrated the capacity to provide valuable insights into development needs and to structure appropriate solutions geared towards achieving positive change. His ability to challenge people whilst maintaining an encouraging style helps people quickly progress beyond their comfort zones.

Having someone on board who can bring a unique perspective to the table has been invaluable.

Colin Martin, Partner, London

Legal

I first contacted Toby, of 80:20 Performance Solutions, following a referral from an old colleague and friend. In setting up a new division to my business there were numerous difficulties and staff issues to overcome. The impact of a good business aware consultant such as Toby is massive.

I've recommended the services of 80:20 to previous business partners for coaching and training, they've also been impressed by the incisive approach and ability to give clear direction.

I have now worked with Toby on numerous projects and anticipate doing so again in the future.

Gary Roberts, Partner, Cheshire

Consumer Services

The training and coaching provided by 80:20 Performance Solutions was a revelation and has allowed us to much better understand how our customers think and respond to the way we structure our services.

The most important thing is that we can apply what we have learned and it makes tangible differences to the bottom line of our businesses. Highly recommended for providing sensible 'out of the box' practical solutions.

Susan O'Neil, Director, Liverpool 

Science, Engineering & Technical

I was looking for someone who could lead the process, assess what was required and I was comfortable working with.

There was ample time made available to get everything out in the open and initial open discussion helped identify the real issues making subsequent exercises more effective. Follow up calls and emails provided good ongoing support.

Gavin Nixon, Head of Quality

Business To Business Services

I would recommend Toby for his down to earth approach and the ability to completely understand his customer’s requirements.

I found the profiling service cost effective and very detailed.

Melanie Nourse

As I recognised at the time I was very 'stuck' unable to make decisions about my future and had started to think that my career and future prospects had come to an end.I couldn't motivate myself to make take any action as I thought it was all a bit hopeless.

I was fortunate to experience the 1-2-1 new code NLP, I didn't really recognise the immediate benefit but I realise that since then I have had more energy and enthusism for tackling my situation, so much so that I have found a new business partner and am actively working on two potential business ventures.

All supported by a subtle but significant change in my state and attitude.

Thankyou, I really appreciate the extra support that you have given me!

G.A., Supply Chain Specialist

NHS

Toby has provided a number of training and coaching workshops for my professional association and each time has managed to illcit rave reviews from attendees. The positive feedback from his workshops has led to us retaining him to deliver a series of sessions to managers.

He has an aptitude for building rapport with his audience and imparting practical skills and techniques and approaches to team performance which are now being put into good use by those same managers in dealing with their teams. If you have performance issues in your team, no matter what the level, Toby will bring fresh approach and expertise that will inevitably lead to improved results and outcomes.

C.N., Director of Estates and Facilities, NHS 

Coaching & Training Business

Toby is an excellent example of someone walking their talk. He is committed to delivering what he promises. I have found him to be straight talking and provides excellent feedback with the intention of performance improvement. He is highly skilled in his particular fields of diagnostic profiling.

Peter Salisbury, Director, Focused Mind Solutions

Social Enterprise

Toby delivers an all round professional service with passion and enthusaism. He has extensive knowledge of NLP that he expertly translates to ensure understanding from both our clients and colleagues.

Amanda Waters, Project Manager, Grow Our Own Ltd

Science, Engineering & Technical

We began working with Toby in October 2010 on developing our awareness of customers buying influences - highlighting key factors that make customers buy from us as well as improving the awareness of our marketing strategy, developing our communication, sales and selling skills.

Toby has also been a very loyal business consultant that always goes the extra mile to see a business develop, providing knowledge, experience and opinions on various business decisions and activities. We are more than willing to recommend Toby to other companies because valued business consultants like Toby are difficult to find.

Peter Richards, Managing Director, ArmstrongUEN Ltd

Coaching & Training Business

Learning the LAB Profile with Toby was a great experience. He was easy to talk to and very approachable. Since the training (which is over 1 year ago), Toby has continued to answer my many questions and helped me get an even better grasp of how to use The LAB Profile effectively.

Once you have learnt the language associated with the patterns, you can use it in everyday conversation and can better understand people's behaviour and communicate much more effectively. I use it to discover the underlying motivation patterns of my clients which guides me in the best way to help them.

The profile tool itself is fascinating and very practical, during the training my own patterns were brought out through the profiling questions, even when I deliberately tried to cover them up!

Once the light has been turned on, there is no off switch! I recommend this course to anyone. Whether you want to use it in your work or in your personal life.

David Saville, Elite Performance Coach

Coaching & Training Business

I highly recommend Toby Poulsom's LAB Profile course which covers both the theory and practical application of the LAB Profile. In contrast to most other profiling techniques I like the fact that the LAB Profile is "context specific" and has such huge potential for improving communication and understanding both in business and personal interactions. I liked the fact that Toby is not only highly qualified in training others in the LAB Profile he is also accomplished at applying it effectively to deliver change in businesses. He is both passionate and direct in his portrayal of the LAB Profile and highly skilled and knowledgeable with regard to its application. He is also very supportive following on from the course. Overall excellent value for money.

Pamela Fuschillo, Personal & Business Coach