80:20 Performance Solutions Ltd

Effective communication is essential to success in business. As the territory changes, traditional boundaries shift and relationships evolve, people in business need to communicate more effectively than ever before. Poor communication is the biggest source of problems for modern business. We train people in techniques to improve their own style of communicating and to better manage the process of communication with others.

Motivations are the building blocks of peoples thinking, decision making and behaviour. Figuring out what drives behaviours is essential to leading people and teams. If you want to influence you first need to know how to quickly establish what is important to the people you interact with and how they make decisions. We train people to detect everyday motivation traits and how to leverage them to achieve outcomes.

Success is no longer considered to be simply a function of hard work and intelligence, it is now recognised that other competencies may be far more important. The ability to regulate one's own moods and behaviours, to understand and to influence other people are skills that every manager and aspiring manager needs.

Bespoke Training Solutions

We propose a format for training that is based on specific objectives a client wishes to achieve. Through a process of consultation and review with the client we design a syllabus to deliver each of the objectives identified.

Open Courses

We hold a number of our more popular open courses available to delegates from different companies and sometimes the general public. We hold these courses at selected venues throughout the UK. These can be ideal when a client has only one or two delegates attending training. Additionally the opportunity to interact with people from different backgrounds and environments can add to the learning experience.

Design Consultations

Our aim is to ensure that delegates acquire new skills; that these skills are appropriate to their needs; that delegates are able to implement the skills after training and that specific learning objectives are achieved. In order to achieve these objectives we conduct:

Pre-Training Consultation: We consult with clients to establish learning objectives. When we know what those objectives are we are able to pay special attention to achieving them. Bespoke courses can be adjusted to accomodate any learning objective. In open courses a trainer can still pay individual attention to specific learning objectives, the interactive style of our training still makes this possible.

Post-Training Consultation: We provide feedback on how the training went, if appropriate the standard achieved by delegates and whether the objectives were met. We can also provide advice on post course coaching or follow up activities that will ensure utilisation of skills so they habituate and continue to develop.

Delivery Style

Our aim is to ensure that delegates acquire new skills; that these skills are appropriate to their needs; that delegates are able to implement the skills after training and that specific learning objectives are achieved. In order to achieve these objectives we conduct:

Pre-Training Consultation: We consult with clients to establish learning objectives. When we know what those objectives are we are able to pay special attention to achieving them. Bespoke courses can be adjusted to accomodate any learning objective. In open courses a trainer can still pay individual attention to specific learning objectives, the interactive style of our training still makes this possible.

Post-Training Consultation: We provide feedback on how the training went, if appropriate the standard achieved by delegates and whether the objectives were met. We can also provide advice on post course coaching or follow up activities that will ensure utilisation of skills so they habituate and continue to develop.

Developing Skills

Our approach to training is tailored to ensure people leave with new skills not just new theories. Different people have different learning styles and we deliver in a manner that will cater for individual needs. To create a rich, dynamic, interactive learning experience we use a balanced mix of:

Metaphor: to introduce and embed key learning points and to facilitate generalisation across contexts. Metaphor is a good means of connecting concepts and generating Tacit Know How.

Explicit Theory: to ensure understanding of the concepts underlying a skill.

Natural Examples: encouraging delegates to generate natural examples of the learning points. This generates a direct link to their own experience which serves to connect the learning to specific contexts in which it will be useful.

Demonstrations: to enable delegates to see what they will be doing themselves prior to an exercise. This paves the way for exercises and provides evidence for those that need it as part of their learning strategy.

Practical Exercises: We always ensure that delegates are exposed to as much 'hands on' practice as possible. We take great care in planning exercises so they are clear and concise, provide an appropriate challenge and plenty of time to complete. Exercises are also a crucial step in enabling a trainer to ensure delegates are learning.

Implementation Plans: providing plenty of practical advice on how to practice skills together with structured exercises for further developing and implementing new skills after the training is complete. When learning new or advanced skills, application is essential to embedding those skills into everyday performance. Leaving a course knowing how to do this ensures it is much more likley to happen.